Your privacy is our priority. This policy clearly explains how kingibet collects, uses, stores and protects the personal data of our members in accordance with applicable legal requirements.
This Privacy Policy ("Policy") describes kingibet's privacy practices regarding the collection, use, storage, and protection of personal information you provide to us when using the kingibet platform, website, and mobile app. By registering or continuing to use our platform, you confirm that you have read and understood this Policy. Please take a moment to read it carefully as it directly affects your rights.
Kingibet is committed to protecting the privacy of all users on our platform. This Privacy Policy applies to all information collected through the official kingibet website, our Android mobile app, and all official communication channels including live chat customer support, email, and any other official medium operated by kingibet.
This Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection industry best practices. We fully respect your right to privacy and are committed to ensuring every piece of data we collect is handled with responsibility, transparency, and security.
This Policy forms part of the overall agreement between you and kingibet. It should be read together with Terms and Conditions us for a complete overview of the rights and responsibilities of all parties.
Kingibet collects various types of information depending on how you interact with our platform. Below is a summary of the data we collect and the purpose of collection:
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | KYC verification, fraud prevention |
| Contact Information | Phone number, email address | Account communications, notifications |
| Financial Information | Bank account number, bank name | Process Deposits and Withdrawals |
| Usage Data | Gaming history, login activity, platform activity | Security, platform improvements |
| Technical Data | IP address, device type, browser | Fraud detection, security |
We never store full credit or debit card numbers in our systems. All payment information is processed through PCI-DSS certified payment gateways and is not stored on kingibet servers.
Every piece of data we collect has a clear and legitimate purpose. kingibet uses your information for the following purposes:
kingibet will not use your data for purposes beyond those stated above without first obtaining your additional consent.
Kingibet does not sell, rent, or share your personal data with third parties for marketing or commercial purposes without your explicit consent. However, there are limited situations where sharing information is necessary:
All third parties who receive your data from kingibet are contractually bound to store that information securely and use it only for agreed purposes.
Kingibet employs industry-standard security infrastructure to protect your personal data from unauthorized access, modification, disclosure, or destruction. The key security measures we implement include:
Your personal data is retained for as long as necessary to fulfil the original purpose of collection or to comply with legal requirements. Generally, account records are kept for 5 years after account closure for legal compliance purposes.
While we take all reasonable security measures, no system can be guaranteed 100% safe from every cyber threat. We encourage you to take personal protective steps as well, such as using strong passwords and never sharing your login credentials with anyone.
Kingibet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the kingibet platform.
As a kingibet user, you have the following rights regarding the personal data we hold about you, in accordance with applicable data protection legislation:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in your records.
Request deletion of your data, subject to legal retention requirements.
Request that we restrict the processing of your data under certain circumstances provided by law.
Receive your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To submit any request related to the rights above, contact our data protection team via live chat in the kingibet app. We will process your request within 30 calendar days.
Kingibet services are exclusively for individuals aged 21 and above only. We do not knowingly collect, store, or process any personal information from individuals under the age of 21.
If we find that personal data belonging to individuals below the required age limit has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account. Parents or guardians who believe their child may have registered on kingibet are advised to contact our customer support immediately.
Kingibet reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements. When material changes occur, we will notify you via:
The "Updated" date at the top of this document reflects the date of the latest version of this Privacy Policy. Your continued use of the kingibet platform after any changes take effect will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the kingibet Data Protection team through the following channels:
We are committed to resolving every privacy enquiry and complaint seriously, professionally, and within a reasonable timeframe. Your satisfaction and trust are our priority.
For issues requiring immediate attention, such as suspected account breaches or unauthorized access, please use our live chat channel, which operates around the clock.
All data transmitted between your device and kingibet servers is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banks.
Identity documents you submit for KYC verification are processed through a secure system, stored in encrypted form, and accessed only by authorised personnel.
Kingibet has never and will never sell members' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data is not our product.
Kingibet's infrastructure undergoes regular penetration testing and security audits by independent experts to ensure no vulnerabilities go unaddressed.
The kingibet app supports fingerprint and face recognition login, adding an extra layer of protection to ensure only you can access your account.
You can review your account activity log in the kingibet app to monitor all logins and transactions — giving you full control to detect any unrecognised activity.
Register your account today with confidence. We take your privacy and data security seriously so you can focus on what matters — an enjoyable gaming experience.